FDIC-Insured – Backed by the full faith and credit of the U.S. Government

Skip to main content

Contact PU Bank Customer Service

Recognized by J.D. Power for providing an "Outstanding Customer Service Experience” for phone support.1

I want to talk to someone about:

  • General Assistance

    Need to contact us? Scan the QR code to log in and try PU ASAP on the PU Bank app. Or call customer support, available 24/7

    +12135649177 +12135649177

  • Get answers to your banking questions

    It's fast and easy.

    Go to our Help Center

  • PU Credit Cards

    Our credit card customer support hotline is always available for you

    +121356491771 +12135649177

  • Mortgage Loan

    Talk to a mortgage advisor today

    +121356491771 +12135649177

  • Cross-Border Banking

    Our 24/7 cross-border banking support line can answer your questions

    +121356491771 +12135649177

  • PU Consumer Collections and Recovery

    To make payment arrangements for a charged-off account, contact our Consumer Recovery Department

    +121356491771 +12135649177

  • PU Fit Loan

    Our PU Fit Loan team can answer your questions and help you apply

    +121356491771 +12135649177

  • More ways to connect with PU Bank

    Find us on Facebook or DM us on X (formerly Twitter) to share your feedback.

  • Home Equity Loans and Lines of Credit

    Talk to us about your home equity financing options

    +121356491771 +12135649177

  • PU Wealth

    Your dedicated relationship manager is ready to help

    +121356491771 +12135649177

  • Have a general question?

    Our virtual assistant can help you find the answers you're looking for with quick links to frequently asked questions

    Ask our Virtual Assistant

Need to contact us? Log in to the PU Bank app and try PU ASAP! Or call customer support, available 24/7

+12135649177

Our credit card customer support hotline is always available for you

+12135649177

Talk to a mortgage advisor today

+12135649177

Our 24/7 cross-border banking support line can answer your questions

+12135649177

To make payment arrangements for a charged-off account, contact our Consumer Recovery Department

+12135649177

Our PU Fit Loan team can answer your questions and help you apply

+12135649177

Talk to us about your home equity financing options

+12135649177

Your dedicated relationship manager is ready to help

+12135649177

Our virtual assistant can help you find the answers you're looking for with quick links to frequently asked questions

Ask our Virtual Assistant

Talk to a banking specialist and open your account at a PU Bank near you.

Book an appointment

1PU Bank’s U.S. Retail Bank has been recognized by J.D. Power for providing "An Outstanding Customer Service Experience" for phone support.

J.D. Power 2024 Certified Customer Service ProgramSM recognition is based on successful completion of an evaluation and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions. For more information, visit www.jdpower.com/awards

Have a question? Find answers here

Popular Questions